Terms
These terms are an agreement between you and FANGLAB PTE. LTD. ("we", "us"), which runs BefBuy: the iPhone and Android apps and befbuy.com. By using BefBuy you accept them, along with our Privacy Policy.
1. Who can use BefBuy
You must be 16 or older, or older where the law where you live requires it. One account per person. You're responsible for what happens on your account.
2. What BefBuy is, and isn't
BefBuy collects opinions on things you're thinking of buying. Votes, reasons and the AI's takes are opinions, not financial, legal or professional advice. You make your own decisions, and you're responsible for them. Prices, stores and details the AI fills in can be wrong; check them before you buy. BefBuy doesn't sell anything and isn't paid by any store.
3. What you post
You keep ownership of your photos and words. You give us a worldwide, non-exclusive, royalty-free licence to store, process (including with the AI described in the Privacy Policy), show and adapt them (for example resizing photos or making share cards) to run BefBuy for the audience you chose. The licence ends when you delete the content or your account, except for copies others already shared and anything we must keep by law or for safety.
Only post what you have the right to post.
4. The rules
Vote on the purchase, not the person. BefBuy has no tolerance for objectionable content or abusive users. Don't:
- comment on anyone's body or looks, harass, threaten or insult people;
- post nudity or sexual content, or anything involving children;
- post someone else's face in Everyone without blurring it, or anyone's private information (names, addresses, phone numbers, account details);
- advertise, post promo or referral codes or links in Everyone, or spam;
- post anything illegal, or ask about buying anything illegal or age-restricted where you live;
- pretend to be someone else, use more than one account to sway votes, or use bots or scripts;
- try to get around our limits, security or moderation, or copy BefBuy's content in bulk.
Underwear and swimwear try-ons belong in circles only. Profile photos follow these rules too, and can't show underwear, swimwear or personal details.
5. Moderation
We check photos, Everyone asks, reasons and names before they're shown, and we review reports within 24 hours. We may remove content, limit features or suspend accounts that break these terms. If we suspend your account, email [email protected] to appeal.
6. BefBuy Plus
Plus removes the one-ask-a-day limit and adds Boosts (3 a week) and AI second opinions (30 purchases a month). On every plan, asks are capped at 30 to circles and 20 to Everyone a day, to keep spam out. Voting, circles, Kept and goals are free for everyone.
- Plus is a subscription, monthly or yearly, at the price shown before you buy, charged by the App Store, Google Play, or on befbuy.com by our payment provider.
- A free trial, when offered, turns into a paid subscription at its end unless you cancel at least 24 hours before.
- Plus renews automatically until you cancel. Cancel in your App Store or Google Play subscriptions, or from the link in your befbuy.com receipt email. You keep Plus until the end of the period you paid for.
- Refunds follow the store's rules (Apple and Google handle their own refunds), and for befbuy.com purchases, the law where you live.
- A Boost moves an ask up in Everyone for an hour. It buys speed, never votes or a verdict.
7. Tips
Tips are optional one-off payments to say thanks. They unlock nothing, and nothing changes if you don't tip. They're non-refundable except where the store's rules or the law say otherwise.
8. Ending your account
You can delete your account at any time (how). Deleting doesn't cancel Plus. We may close accounts that break these terms.
9. Changes to BefBuy and these terms
BefBuy will change over time. If we change these terms in a way that matters, we'll tell you in the app and ask you to accept them again before you keep using BefBuy.
10. Disclaimers and liability
BefBuy is provided as it is. We work to keep it running and accurate but don't promise it will always be available, error-free, or that any vote, reason or AI answer is right. To the extent the law allows, we're not liable for indirect or consequential losses, or for purchases you make or don't make, and our total liability for any claim about BefBuy is limited to the greater of what you paid us in the 12 months before the claim and US$50. Nothing in these terms limits rights you have under consumer law that can't be excluded.
11. Apple
If you use BefBuy on an Apple device, these terms are between you and us, not Apple. Apple has no obligation to support BefBuy and isn't responsible for claims about it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them.
12. Governing law
These terms are governed by the laws of Singapore. If you're a consumer, the laws and courts of the country where you live may also apply where they give you more protection.
13. Contact
FANGLAB PTE. LTD., 160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914. [email protected].