Help

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Asking

How do I ask?

Tap + and share a link, a screenshot or a photo, or type what it is. The AI fills in the item, price and store; check them, say why you want it, and choose who decides: a circle, Everyone, or both. Pick how long voting stays open (1 hour to 3 days) and how it closes: the majority at the deadline, the first answer, or once everyone in the circle has voted.

How many asks can I post?

On Free, 1 every 24 hours: the next opens 24 hours after your last one. A new account gets 3 in its first 24 hours. An ask sent to a circle and Everyone counts once. Plus has no 24-hour wait. On every plan, asks are capped at 30 to circles and 20 to Everyone a day, to keep spam out.

What do COP, WAIT and DROP mean?

COP: buy it. WAIT: not yet; sleep on it or wait for a better price. DROP: skip it. Every vote comes with a reason, so you know why.

What happens when voting closes?

You get the verdict, then tell BefBuy what you did: bought it, skipped it, or waiting. Skip it and the price goes into Kept. Wait, and BefBuy reminds you when the timer ends. 30 days later, BefBuy asks if you're glad.

Circles and Everyone

What's a circle?

A group of friends, family or roommates (up to 30) who vote on each other's asks. Start one and share its invite link. Friends without the app can vote on your ask from its link on befbuy.com, with just a name.

What are circle rules?

Whoever starts a circle can set its rules: how new asks close, how long they stay open, and a line for big asks. Anything over that price comes to the circle, and can be held open for at least 12 hours, a day or 3 days, so there's time to sleep on it. Everyone in the circle sees the rules under its name.

What's a no-buy challenge?

A stretch of days when your circle buys nothing together: Black Friday weekend, a week, a month, or your own. Start one from the circle's page and everyone can join. Each evening, say whether you held. The leaderboard ranks by days held, then by money kept.

What's Everyone?

Strangers on BefBuy. Your asks there are anonymous. Your reasons show your Everyone name, never the name or photo your circles see, or "Anonymous" with Stay anonymous on in Edit profile. Everyone asks can't include links, promo codes or contact details, and anyone else's face must be blurred.

What are flowers?

Give a flower to a reason that helped. The reason with the most flowers leads the verdict card.

Kept

What counts as Kept?

Money you chose not to spend: the price of what you skipped, and the difference when you paid less than you planned. Set a goal and every DROP moves you closer. If you set your hourly pay, BefBuy shows prices as hours of your work; that number stays on your phone.

Is there a monthly recap?

Yes. On the 1st, BefBuy sends what you kept last month, where you held back and who you helped, with a card to share. In January you get the whole year. Every recap is on the Kept page.

BefBuy Plus

What does Plus add?

Up to 30 circle and 20 Everyone asks a day instead of one, 3 Boosts a week (your ask goes to the front of Everyone for an hour) and AI second opinions on 30 purchases a month. Voting, circles, Kept and goals are always free.

What's a first responder?

Someone who gets a ping when an ask is boosted, so the person waiting gets answers fast. It's off unless you turn it on: Me → Settings → Notifications → Be a first responder. At most 3 a day.

How do I cancel?

• iPhone: Settings → your name → Subscriptions → BefBuy.
• Android: Google Play → your profile → Payments & subscriptions → Subscriptions → BefBuy.
• befbuy.com: Me → Settings → BefBuy Plus → Manage subscription, or the link in your receipt email.

You keep Plus until the end of the period you paid for. Bought Plus on another phone? Me → Settings → BefBuy Plus → Restore purchases.

Safety

How do I report or block someone?

Tap ⋯ on an ask or a reason and choose Report, Block, or both. We review reports within 24 hours. Blocked people's asks, votes and reasons disappear for you, and they aren't told. Unblock them in Me → Settings → Privacy and safety → Blocked people.

Who can use BefBuy?

People 16 and over.

Your account

How do I change my name?

Me → Edit profile. New names are checked to keep BefBuy friendly; real names are never needed.

How do I delete my account?

Me → Settings → Privacy and safety → Delete account. What gets deleted.